damage at the tire shop

[Fontenot]

Took my tires off my 2016 C14 to a shop here in Beaumont Texas. To have new Michelin Road 5 tires installed, Well they called to tell me they broke the tire pressure sensor on the rear rim! Yes they will pay for a new one.
 My question is what I have to do after the new part is installed?

[maxtog]

This happens all the time.  You have to warn them over and over that there is a sensor and where it is (which maybe you did).  You will generally have to take the bike to a Kawasaki dealer, who will need the numbers off the sensor so they can program the ECU to recognize it.  It is imperative you get that paperwork/box/stickers that comes with the new sensor into the hands of whomever is doing that programming.  If that non-Kawasaki shop orders a sensor, installs it, and throws that stuff away before returning the wheel to you, you are going to be in an even worse situation.

[Tree]

+1  What Max said.  Nice design [insert rolling eyes emoticon here].  Designed to be broken, not very forgiving.  PITA.

[B.D.F.]

The [non- Kawasaki] shop can order and install the sensors but you will almost certainly need a Kawasaki dealer to program the KiPass ECU to recognize the new sensor. As max said, get the numbers from the sensor before putting it inside the tire or the tire will have to be again broken- down off the wheel to read those numbers.

Cost seems to be about 1/2 hour service fee as a general rule, though I would ask the Kawasaki dealer before settling with the shop that broke the sensor regarding reimbursement.

Brian

Took my tires off my 2016 C14 to a shop here in Beaumont Texas. To have new Michelin Road 5 tires installed, Well they called to tell me they broke the tire pressure sensor on the rear rim! Yes they will pay for a new one.
 My question is what I have to do after the new part is installed?

[Fontenot]

Thanks everybody! And yes I told them to be careful, They knew all about the air pressure sensors on the C14.  Things Happen at shops all the time, They will pay for everything plus the Job will be free !

[katata1100]

Been there
Took to independent shop that wanted $20 less than dealer, they busted rear tire sensor and for good measure, scratched up the rim. They were shocked that it had to be programmed and acted like they were doing me a favor paying for it.Had to drive 30 miles for reprogram.
I was nervous two weeks ago when I dropped a wheel off at cycle gear store, but the guy there said “Tire sensor? No problem!” and he took out some pen and drew a line from one side of tire , to the other side, aligned with valve, to remind him to not let tire took take it out.

[Fontenot]

I Talked to the Dealer and they Charge $ 45 to register the Sensor. The Tire shop is paying everything.
 So all good in the end.