Kawasaki Concours Forum
The C-14, aka Kawasaki Concours-14, the new one :) => The Bike - C14/GTR 1400 => Topic started by: Skins on May 14, 2011, 11:12:08 AM
-
I am not having any luck getting a warranty replacement on my 2008 C14.
I have received nothing but grief trying to get the TPS replaced under warranty for the LOW BATTERY warning when cold issue common on the 2008 C14's. The Albuquerque dealer R & S West http://teamrands.com/ (http://teamrands.com/) told me three times they would look into it and call Kawasaki but they always have some excuse for not doing it. Yesterday they stated they could not duplicate error. It was 81 degrees! Of course it would not duplicate. They are either intentionally screwing with me or they are simply incompetent. Either way, they look bad and I look bad for allowing it.
Can a customer call Kawasaki directly?
Is there a better dealer recommended for the ABQ area?
-
Kawasaki customer service number (949)-770-0400 then 1, then 5 Don't hold your breath if Mark answers, though. You may want to find a cold evening and take a picture of the display with your phone to show them or find another dealer.
-
Apparently Kawasaki is getting sick of replacing these things. During the winter, I took pictures of the dash on my bike flashing the TPS low battery warning, front and rear. Took the pictures to the dealer I bought the bike from, showed the service manager, he called Kawasaki, they said, yep, it's a known problem, we'll replace 'em. The service manager suggested I wait until I needed tires as the new tire install would be on Kawasaki since he had to remove the tires to get to the sensors. A couple of months later, I ordered new PR3s through the dealer, made an appointment with the service manager, reminded him about the sensors. The parts guy got the sensors in stock, we're good to go right? After the mechanic got the tires off my bike, the service manager calls Kawasaki to get an authorization code (he already has the sensors) Kawasaki asks him when the sensors are malfunctioning, I tell him, when it's cold, Kawasaki tells him "that's normal, don't replace the sensors." So really, Kawasaki screwed the dealer and me, I normally take the wheels off my bike and carry them to the dealer, which is cheaper for me, but I had dropped the bike off since Kawasaki was paying. I was out labor for wheel removal, which my dealer later refunded, but I still have the old sensors.
I am not having any luck getting a warranty replacement on my 2008 C14.
I have received nothing but grief trying to get the TPS replaced under warranty for the LOW BATTERY warning when cold issue common on the 2008 C14's. The Albuquerque dealer R & S West http://teamrands.com/ (http://teamrands.com/) told me three times they would look into it and call Kawasaki but they always have some excuse for not doing it. Yesterday they stated they could not duplicate error. It was 81 degrees! Of course it would not duplicate. They are either intentionally screwing with me or they are simply incompetent. Either way, they look bad and I look bad for allowing it.
Can a customer call Kawasaki directly?
Is there a better dealer recommended for the ABQ area?
-
That is not encouraging. I must have bought one of the "warm weather only" bikes.
-
How long does your sensor stay inoperative? A few miles or a few minutes?
-
Yeah, Joe really got screwed on that deal. I still feel bad for him over that! My dealer did exactly what Joe tried to do.
For the OP, I would find any other dealer, if that dealer comes up with excuses not to even try! Obviously he has no interest in being bothered by someone who has a problem. I hope you didn't buy this bike from him!
Someone has suggested a class action suit against Kawasaki. "This is normal" should never be an excuse. If the system does not operate at times. It isn't working! I consider it to be a safety issue.
If your concentrating on the stupid display that has been totally taken over by the LOW BATTERY warning. Your not fully concentrating on your riding. And the fact is that almost nobody is going to pull over to try to reset that stupid friggin' display. So they are going to try to reset it manually (if they even know how). Which is very difficult at best with winter gloves on. And pretty much impossible in the dark, which is when mine happened the most (leaving for work early in the morning).
So IMO, this is a safety issue! As much as I really do like the TPS system when it works. It again demonstrates that Kawasaki comes out with a system that is far from perfect. Then rather than make it work as intended as it's suppose to. They now are going to say that it's suppose to do that. Just like the KIPASS, unnecessary technology that Kawasaki now doesn't want to stand behind because it's going to cost them money, like the KIPASS debacle. Oh wait, isn't this system part of the KIPASS system? :o
Now comes the best part. Customer Service with Mark! Yeah I know Customer Service and Mark in the same sentence! :rotflmao:
-
How long does your sensor stay inoperative? A few miles or a few minutes?
That of course would probably have to depend on factors like, the ambient temperature, age of the sensors themselves and the speed and aggressiveness he would be riding. It would probably change depending on any of the above changing. One thing is was for sure with mine, as they got older, they got worse. It started failing around freezing. By almost 3 years old, they wouldn't work when you would start out in the 50's! :o
-
Go Cap'n Bob, GO!
;D
Gee Bob, maybe you could sell your C-14 and get out from under such a.... oh wait, I forgot, you already did that.
Brian
<snipped Bob's rant>
-
How long does your sensor stay inoperative? A few miles or a few minutes?
As Cap'n Bob suggested, temperature is a factor. When it's in the thirties, typically, 10 to 15 minutes. That's how long it takes to get to work on surface streets. Sometimes the false error clears by then... sometimes not.
Pushing the buttons while moving is right up there with texting while driving. You may get away with it, but it's a stupid choice jeopardizing safety.
-
i feel bad for you guys, my dealer not only warrantied my sensors with no questions asked, they also went above and beyond and replaced the battery door bolt that snapped off last year that i drilled and tapped.
They also threw my tires on for $45.
The tech was happy because he got paid 1/2 hour to drill and tap a bolt he didn't have to and also got paid for the sensors and another 1/2 hour to replace the tires.
My dealer = WIN!
-
I've got an appointment this week to get my sensors replaced and tires changed in the process. So far, everything seems good to go. The service manager is cool with me having the tires replace while they do the warranty work for the sensors. I really hope they don't get my bike apart and then suddenly find out that Kawi won't authorize it. From what the service manager told me, he called Kawi for the authorization already. I'll post the end result on here when it's done.
-
Go Cap'n Bob, GO!
;D
Gee Bob, maybe you could sell your C-14 and get out from under such a.... oh wait, I forgot, you already did that.
Brian
Not a Rant! Just an observation!
Besides, Kawasaki replaced mine, so it would have probably worked for a little while until the next problem with them. It's really the next guys having troubles (now) that worries me! I guess you wouldn't care since Kawasaki always replaces all your parts, with all your failures! I guess they treat their associates better than the rest of us!!!!! ;D
-
I don't know Bob, that is a lot of exclamation points for something that isn't a rant. Sure we all know you are neutral and unbiased but to the casual observer..... maybe not so much.
;)
But hey, best of luck with your anti- Kawasaki (and anti- KiPass, and anti- Amsoil and anti- Michelin) agenda(s). You keep at it and I am sure you will convert any number of folks over to Feejers, and Pirellis, and whatever oil you use. Go Bob, GO!
ROFLMAO (I really have to get that icon to work)
Brian
Not a Rant! Just an observation!
Besides, Kawasaki replaced mine, so it would have probably worked for a little while until the next problem with them. It's really the next guys having troubles (now) that worries me! I guess you wouldn't care since Kawasaki always replaces all your parts, with all your failures! I guess they treat their associates better than the rest of us!!!!! ;D
-
I don't know Bob, that is a lot of exclamation points for something that isn't a rant. Sure we all know you are neutral and unbiased but to the casual observer..... maybe not so much.
;)
But hey, best of luck with your anti- Kawasaki (and anti- KiPass, and anti- Amsoil and anti- Michelin) agenda(s). You keep at it and I am sure you will convert any number of folks over to Feejers, and Pirellis, and whatever oil you use. Go Bob, GO!
ROFLMAO (I really have to get that icon to work)
Brian
Yes sir, I have such agendas that I own two very nice Kawasaki's, recommend the Kawasaki Concours14 to a lot of people despite having had trouble with mine. Prefer and tend to recommend other brands of oils that I've used that didn't give me (and others) trouble. And am so anti Michelin that I will be installing a set of Michelin PR3's on my FJR tomorrow! Yeah that's an agenda! :rotflmao:
Maybe it's just you don't like when someone doesn't agree with your views on the KIPASS system. Or has their own opinions on something else that you might or might not agree with. Then you call it an agenda! :nuts:
-
The TPS sensors are active during a 'Low tire pressure sensor battery' warning and will display the tire's pressure once the warning screen is clearerd. When the TPS sensors are inactive, the tire pressure screen will show '---' and there will not be any warning on the display.
Brian
How long does your sensor stay inoperative? A few miles or a few minutes?
-
Right Bob, you are very neutral and fair. Yep, that's it.
ROFLMAO still....
Brian
<snipped "I have no agenda" agenda explantion>
-
My 08 does that for a mile or two until they warm up. Good reminder not to push it until the tires are warmed up.
8)
-
If the "low" temp is the issue, then will a new sensor solve the problem? I think not unless they have a completely redesinged unit for replacement. Or is the low voltage of the battery in sensor exacerbated because of the low temp? Either way, technically it's not a defect IF the sensor turns on at some point and especially if it definitely is only related to low temps. I've had mine do the same thing on a REALLY chilly morning but it "came to" within a few minutes and it hasn't been that cool since.
I know, it's annoying but it's not a game stopper.
Call me devils advocate if you want. :stirpot:
-
Right Bob, you are very neutral and fair. Yep, that's it.
ROFLMAO still....
Brian
If anything, it would be you with the agenda, for Kawasaki! No other person would ever be so pro anything that has had as much trouble with a product as you have had with your C14! You've had more trouble with your bike and had more parts replaced and warranty issues than anybody on this forum. Yet you push what quality it has! But hey your a good employee! ;)
I just happen to like the bike, but will admit it has some flaws. But I still recommend it. You on the other hand will never say anything against Kawasaki or this bike. Yeah, and you say that I have an agenda! Again, :rotflmao:
-
Hey Bob, I'm not laughing with you.... ;D
Even Kirby is shaking his head and he is hard to impress.
Brian
<snipped Bob's counter- rant to Bob's own original rant>
-
My dealer didn't even look at my low battery warning before they called Kawi to get my replacement approved. Now I just need for the dealer to figure out how to get the sensors to communicate with the bike. I bet one of you on here could tell me what my dealer did wrong. ;)
-
The original sensors work fine for a while, a couple of years in my case and I ride all year (to temps. well below freezing). Once the batteries have some age but are not finished yet they begin to exhibit this 'low battery' quirk when it is cold or even cool out. Say below 60 F or so.
You are right in that it is not a deal killer but it starts off as annoying and progresses to very annoying after a while. I have had the low battery warning from both sensors multiple times per day for weeks and resetting the warning over and over again gets old.
New sensors come with new batteries and that solves the problem, at least for a while. I expect the new sensors will exhibit the same 'low battery' warning after a couple of years whenever it gets cold but at least the problem is taken care of at the moment.
As far as the warranty replacement goes, for quite a while Kawasaki was replacing them with no questions asked. Lately though they are resisting and saying that the warning screen is temp. related and "normal" until the bike warms up. Mine were replaced under warranty last year but if they were currently doing that same thing and I got resistance about replacing them I would resist back. In my opinion this is their problem and is not normal behavior. The bike should not show consistent warnings just because it is not high summer. The root problem is not Kawasaki's but because they included this product (from a company named LDL in France) on a C-14, they become responsible to repair any faults. Again, just my opinion.
Brian
If the "low" temp is the issue, then will a new sensor solve the problem? I think not unless they have a completely redesinged unit for replacement. Or is the low voltage of the battery in sensor exacerbated because of the low temp? Either way, technically it's not a defect IF the sensor turns on at some point and especially if it definitely is only related to low temps. I've had mine do the same thing on a REALLY chilly morning but it "came to" within a few minutes and it hasn't been that cool since.
I know, it's annoying but it's not a game stopper.
Call me devils advocate if you want. :stirpot:
-
Hey Bob, I'm not laughing with you.... ;D
Even Kirby is shaking his head and he is hard to impress.
Brian
I'm curious how a mummified rat manages to shake his head. Wouldn't it snap and fall off? But you probably would just glue it back on and claim it never had trouble! :rotflmao:
-
The dealer needs to program the KiPass ECU to recognize the new sensors. There is a number on the sensor that the dealer will need to program into the KDS software and of course, into the bike. If the dealer did not write that number down before installing the sensors they will have to take off the wheel(s), break the beads and take off at least one side of the tire to gain access to the sensor and then write down the number. It is a common oversight.
Brian
My dealer didn't even look at my low battery warning before they called Kawi to get my replacement approved. Now I just need for the dealer to figure out how to get the sensors to communicate with the bike. I bet one of you on here could tell me what my dealer did wrong. ;)
-
The service manager mentioned that they have to re-flash the ECU as part of the process of replacing the sensors. Will that re-flash effect my PCV? I can unplug it before it goes in the shop, but I'd rather not take the fairing off if I don't have to.
-
No, it will not. The Power Commander and the KiPass ECU are two different devices and changing something / anything on one will not effect the other device.
Brian
The service manager mentioned that they have to re-flash the ECU as part of the process of replacing the sensors. Will that re-flash effect my PCV? I can unplug it before it goes in the shop, but I'd rather not take the fairing off if I don't have to.
-
The service manager mentioned that they have to re-flash the ECU as part of the process of replacing the sensors. Will that re-flash effect my PCV? I can unplug it before it goes in the shop, but I'd rather not take the fairing off if I don't have to.
It shouldn't. They only need to address the new TPS sensors. It shouldn't effect anything else!
-
The dealer needs to program the KiPass ECU to recognize the new sensors. There is a number on the sensor that the dealer will need to program into the KDS software and of course, into the bike. If the dealer did not write that number down before installing the sensors they will have to take off the wheel(s), break the beads and take off at least one side of the tire to gain access to the sensor and then write down the number. It is a common oversight.
Brian
They wrote down the id numbers but they couldn't get their computer to communicate with the ECU. They are supposed to be calling Kawi tomorrow and hopefully will have my problem fixed this week before my long ride this coming weekend. If they can't do it I won't loose any sleep, but it would be nice to have everything in tip top shape.
-
Just my personal opinion but these things (KiPass ECU's) are unique to the C-14 and most dealers don't see but a very few of them, and sometimes only one. It is natural in my opinion for anyone new to stumble through the learning curve. As long as someone is making an honest effort, and it sounds like your dealer is doing that, I generally don't fault them too much or ride them too hard. All of that said, a call to Kawasaki should square everything away pretty easily so I would think it would be done w/in a couple of business days (all together, not a couple of days of continuous working on your TPS issue).
Brian
They wrote down the id numbers but they couldn't get their computer to communicate with the ECU. They are supposed to be calling Kawi tomorrow and hopefully will have my problem fixed this week before my long ride this coming weekend. If they can't do it I won't loose any sleep, but it would be nice to have everything in tip top shape.
-
BDF, I absolutely agree that while under the warranty period (or extended) that this detail (and all other valid issues) should be taken care of without hassle and with a smile. But I'm thinking that perhaps this unit's design parameters are going to exhibit the same behavior and this is perhaps what they are now starting to realize, thus the perceived change on how they are changed out. While I really like this feature I will not pay $300+ to replace them when I'm out of warranty, but I might just try to solder in a new battery, and if that doesn't work then again it won't be a game changer for me.
But, the big variable here seems to be the dealer that calls it in, just how he describes it and evidently the other factor is who the dealer rep talks to at mama Kaw. And just maybe the "status" of the dealer that calls it in comes into question as well, as I do know that some dealers are flagged as "dubious" when they fail to follow warranty policies properly (holding the faulty parts for X amount of time, for one example). At least that is what Bill at American Honda told me during the last century.
-
I agree with you that it might be a temporary fix but nevertheless, it is the only fix available, at least under warranty. If any one of us hacks up the original TPS sensors and then tries to go back to Kawasaki with any TPS problem, I think we all know where that is going. As the original sensors do not have replaceable batteries, and Kawasaki says that the 'fix' for battery problems (they do not specify what problems) sensor replacement is the only factory acceptable option.
Now, as far as replacing the batteries, it is no problem. The battery is a standard although the leads welded onto them are not standard. Still, you can have custom leads welded onto new batteries for a few dollars or you could just buy the right battery with generic leads and solder those leads to the TPS sensor. Just cut the old battery out of the sensor and solder the new one in place. I would use the housing itself as a fixture to hold the new battery in the correct place and position as it was being soldered in place; there is not much room inside the housing for a misplaced battery.
This is what it looks like open, and I have more photos if you want.
(http://i45.photobucket.com/albums/f82/BDF08012008/TPSw-coveroff.jpg)
Brian
BDF, I absolutely agree that while under the warranty period (or extended) that this detail (and all other valid issues) should be taken care of without hassle and with a smile. But I'm thinking that perhaps this unit's design parameters are going to exhibit the same behavior and this is perhaps what they are now starting to realize, thus the perceived change on how they are changed out. While I really like this feature I will not pay $300+ to replace them when I'm out of warranty, but I might just try to solder in a new battery, and if that doesn't work then again it won't be a game changer for me.
But, the big variable here seems to be the dealer that calls it in, just how he describes it and evidently the other factor is who the dealer rep talks to at mama Kaw. And just maybe the "status" of the dealer that calls it in comes into question as well, as I do know that some dealers are flagged as "dubious" when they fail to follow warranty policies properly (holding the faulty parts for X amount of time, for one example). At least that is what Bill at American Honda told me during the last century.
-
Thanks for the info guys
-
I don't know about you guys, but my sensors have to put up with A LOT of centrifugal force :o and frankly I'm amazed at how well they work considering the forces they are subjected to, extreme heat, crazy cold, ridiculous bumps, major whallops, small animal impacts (and not so small), etc.
They probably are worth every penny.
-
Well, Kawasaki gets something like $150 for each sensor. For less than $175, you can get two sensors, a pair of 90 air stems, and the receiver and display unit. Check this out: http://www.murphskits.com/catalog/product_info.php?manufacturers_id=73&products_id=421 (http://www.murphskits.com/catalog/product_info.php?manufacturers_id=73&products_id=421)
Now seeing as Kawasaki buys their sensors from the same source as Murph (directly or indirectly from LDL), it seems that there is a large mark- up along the way. And as these prices are all retail, we can be assured that Kawasaki is paying significantly less for each sensor.
Again, it is not that I disagree with you here, just that I think a constant warning display or any other significant problem under the warranty period is the mfg.'s problem. Kawasaki supplied me with the final product and a warranty on that product so they are responsible for proper performance. Same thing with warped rotors: warn out rotors are my problem, warped rotors are on Kawasaki as long as the bike is under warranty. All in my opinion of course.
Brian
I don't know about you guys, but my sensors have to put up with A LOT of centrifugal force :o and frankly I'm amazed at how well they work considering the forces they are subjected to, extreme heat, crazy cold, ridiculous bumps, major whallops, small animal impacts (and not so small), etc.
They probably are worth every penny.
-
I had the same BS with the dealer I bought my Connie from in Ponca City, Ok....he gave me some crap about "if the TPS warning goes out after 10 minutes...". Long story short, I was up in Wichita at a Kawasaki dealer getting a price on tire replacement and they brought up the TPS warning telling me Kawasaki had sent out a bulletin to the dealers about the defective batteries in the TPS units. They replaced the TPS free when I replaced my original Bridgestones (only 7500 miles) and I've not returned to the Ponca City dealer for anymore service. I hate dealers who give you no respect after you spend your hard earned cash at their dealership...fool me once shame on you...fool me twice shame on me...
-
I replaced my original Bridgestones (only 7500 miles)
Off topic, but wow, 7500 miles? I just hit 3400 miles today. The front tire is worn through the tread pattern on the left side and down to the wear bars on the right side. Back tire is ok, but it looks worse than my buddy's Pilot Power with far more miles on it. Also have vibration just above 100mph now.
-
My dealer hasn't worked on a C14 besides mine so I'm sure that the learning curve is quite steep. I had to inform them about how the Kipass worked. What they lack in knowledge on the C14, they make up for with customer service. One of the mechanics did break my glove box where two screws hold it to the brace on the tank, so I will have to talk to them about that.
-
<snip>
But, the big variable here seems to be the dealer that calls it in, just how he describes it and evidently the other factor is who the dealer rep talks to at mama Kaw. And just maybe the "status" of the dealer that calls it in comes into question as well, as I do know that some dealers are flagged as "dubious" when they fail to follow warranty policies properly (holding the faulty parts for X amount of time, for one example). At least that is what Bill at American Honda told me during the last century.
I absolutely agree, on this board we've seen everything from my experience with mama Kaw saying "that's normal" to Jeremy's experience with the service manager not even seeing the malfunction before he replaces the sensors.
-
I absolutely agree, on this board we've seen everything from my experience with mama Kaw saying "that's normal" to Jeremy's experience with the service manager not even seeing the malfunction before he replaces the sensors.
I think the biggest thing that helped me out was the fact that I know much more about the C14 than the dealer. So they took my word for it and just ordered my parts and slapped em on.
-
If the "low" temp is the issue, then will a new sensor solve the problem? I think not unless they have a completely redesinged unit for replacement. Or is the low voltage of the battery in sensor exacerbated because of the low temp? Either way, technically it's not a defect IF the sensor turns on at some point and especially if it definitely is only related to low temps. I've had mine do the same thing on a REALLY chilly morning but it "came to" within a few minutes and it hasn't been that cool since.
Kawasaki put this TPS and data display center on the C14. The TPS and many other parameters are now available to us on the display screen. When the TPS generates a FALSE "low battery" warning, the parameters we have become accustomed to are no longer available. Let me be clear... the lack of TPS data is not the concern. The concern is that NO data is presented on the display for 15 minutes.
This is what is referred to as an egregious violation of RISK MANAGEMENT. Kawasaki has taken responsibility to provide us with this information on the display when we use the motorcycle. Once that information removed due to a poorly designed part, they are liable for any accidents, damage, or death that occurs.
The sensor on the 2008 has been obsoleted and is no longer on the bikes. The false battery indication is caused by the characteristics of the lithium passivation layer batteries. The designers should know about this. It is common knowledge for electrical engineers.
If you think I am upset... your darn right I'm upset.
-
Another happy graduate of the Cap'n Bob school of moderate responses..... :roflmao:
Seriously, it is easy enough to stop the warning display- just push and hold the top button, then push and release the bottom button. The display will clear instantly.
As far as it being dangerous, there is really no critical information that I know of displayed on the LCD: vehicle speed and engine speed (RPM) are displayed via rotary gauges and do not depend on the LCD in any way. The oil pressure warning is a dedicated red LED on the display which is not combined in any way with the LCD display. You will certainly not run out of fuel while the warning display is flashing unless you let it go on indefinitely.
It is not so much that I like the warning display (I am ambivalent) as it is that I don't think it is worth getting upset over. I save up my adrenalin for more important things like world hunger and hangnails. The display on my C-14 is easy to override and in the meantime causes me no grief or concern when it starts flashing.
Brian
Kawasaki put this TPS and data display center on the C14. The TPS and many other parameters are now available to us on the display screen. When the TPS generates a FALSE "low battery" warning, the parameters we have become accustomed to are no longer available. Let me be clear... the lack of TPS data is not the concern. The concern is that NO data is presented on the display for 15 minutes.
This is what is referred to as an egregious violation of RISK MANAGEMENT. Kawasaki has taken responsibility to provide us with this information on the display when we use the motorcycle. Once that information removed due to a poorly designed part, they are liable for any accidents, damage, or death that occurs.
The sensor on the 2008 has been obsoleted and is no longer on the bikes. The false battery indication is caused by the characteristics of the lithium passivation layer batteries. The designers should know about this. It is common knowledge for electrical engineers.
If you think I am upset... your darn right I'm upset.
-
Once again, that's not totally true. It's not "easy" to reset the display with gloves on (but can be done without major problems). It's much harder yet with heavier winter gloves on, and pretty much impossible in the dark!
Another patented corporate response from Brian! Next he'll be giving you the speech on: there's nothing about this bike that's not perfect! This bike never has had trouble! His bike is such a quality bike (even though he's had more problems on his bike than just about anyone). Any problems are all in your mind! The Brian and Mark show continues on the Kawasaki corporate Chanel! :rotflmao:
Another happy graduate of the Cap'n Bob school of moderate responses..... :roflmao:
Seriously, it is easy enough to stop the warning display- just push and hold the top button, then push and release the bottom button. The display will clear instantly.
As far as it being dangerous, there is really no critical information that I know of displayed on the LCD: vehicle speed and engine speed (RPM) are displayed via rotary gauges and do not depend on the LCD in any way. The oil pressure warning is a dedicated red LED on the display which is not combined in any way with the LCD display. You will certainly not run out of fuel while the warning display is flashing unless you let it go on indefinitely.
It is not so much that I like the warning display (I am ambivalent) as it is that I don't think it is worth getting upset over. I save up my adrenalin for more important things like world hunger and hangnails. The display on my C-14 is easy to override and in the meantime causes me no grief or concern when it starts flashing.
Brian
-
And he's not just a member of the Cap'n Bob society of resonable responses, he is also the president....
I can reset my display with the heaviest gloves I own, in the dark, using only one hand. The secret is in moving one's fingers. ;D
I will see you tomorrow in Wellsboro. Try not to ride all the way there in fifth gear again.... oh, wait..... nevermind.
And I still cannot get that <roflmao> icon to work. This must be software from Yamaha or something.
Brian
Once again, that's not totally true. It's not "easy" to reset the display with gloves on (but can be done without major problems). It's much harder yet with heavier winter gloves on, and pretty much impossible in the dark!
Another patented corporate response from Brian! Next he'll be giving you the speech on: there's nothing about this bike that's not perfect! This bike never has had trouble! His bike is such a quality bike (even though he's had more problems on his bike than just about anyone). Any problems are all in your mind! The Brian and Mark show continues on the Kawasaki corporate Chanel! :rotflmao:
-
:offtopic:
I should be in Wellsboro by mid afternoon. Well that's the plan anyway! :D
And he's not just a member of the Cap'n Bob society of resonable responses, he is also the president....
I can reset my display with the heaviest gloves I own, in the dark, using only one hand. The secret is in moving one's fingers. ;D
I will see you tomorrow in Wellsboro. Try not to ride all the way there in fifth gear again.... oh, wait..... nevermind.
And I still cannot get that <roflmao> icon to work. This must be software from Yamaha or something.
Brian
-
:offtopic:
We'll be there a little later, we are stopping to see that Union Pacific Big Boy in Scranton on the way.
Brian
:offtopic:
I should be in Wellsboro by mid afternoon. Well that's the plan anyway! :D
-
Just got back home from the dealer for the TPS replacement under warranty. No hassles and no money outta my pocket.
-
And I still cannot get that <roflmao> icon to work. This must be software from Yamaha or something.
Brian
:rotflmao: :rotflmao: :rotflmao:
-
SKINS ................try R and S up on Lomas I bought the bike from the Westside R and S and have it serviced close by in the heights.
3 years and they have taken good care of me . I got the same thing on the rear this winter but it happened again around 55 degrees I might go talk to 'em and see what they think
But I might be in the extended warranty now a while back someone said they weren't covered by that.
Where you live ?
give me a shout sometime
-
The service manager from the R&S Powersports dealer called me about the problem the other day and said he would personally try to get this fixed under warranty. The dealership owner is also aware of the situation.
-
Just got back home from the dealer for the TPS replacement under warranty. No hassles and no money outta my pocket.
What dealership gave you this excellent customer service? I am listing these dealerships who have provided the service to help build my argument and site previous examples of the work done under warranty.
Thanks,
Steve
-
i feel bad for you guys, my dealer not only warrantied my sensors with no questions asked, they also went above and beyond and replaced the battery door bolt that snapped off last year that i drilled and tapped.
What dealer is this??? I didn't know we had a competent kaw dealer in the chicago area!@#
-
Just got my bike back today. They changed the sensors, and they installed the PR2's I brought in, all free of charge. They also cleaned all the plastics. Very good service. This was at Ride Now Power Sports on Boulder Highway in Las Vegas.
-
What dealer is this??? I didn't know we had a competent kaw dealer in the chicago area!@#
Yeah, do tell please!
-
sell it.
-
sell it.
You're quite helpful aren't you? Not just in this thread either. ::)
-
What dealership gave you this excellent customer service? I am listing these dealerships who have provided the service to help build my argument and site previous examples of the work done under warranty.
Thanks,
Steve
Thomas Honda/Kawasaki in Portage, IN.
-
+1 , That is where I had mine done under warranty
P.S. They initially changed the wrong one, but made good and replaced both, it just took another hour.....
-
I bet Kaw wished they never installed that system.....
-
I bet Kaw wished they never installed that system.....
Me too! Mainly because of it's alter ego! ;D
-
Rear TPS has been replaced. All is right. 8)
-
I had the low battery warning for quite some time, especially in the cold weather and my front finally did go dead. This happened shortly after installing a new set of tires. Since I didn't feel like pulling them off to deal with the sensor, so I'll live with it the way it is until I'm ready for new tires. I guess I'll have to learn to solder the new battery in there, or find someone to do it for me that already knows how to. I do miss this feature.
-
Murph is doing them, I think.
-
Murph is doing them, I think.
:offtopic:
Has Murph popped up on the new forum ?
-
I think so...but you can send him an email through his site...
http://www.murphskits.com (http://www.murphskits.com)