A month back I picked negotiated a deal to buy a Throttlemeister from one of the Concours groups on Facebook. All was great with the seller. Great communication, item was just as advertized, shipped quickly (aside from the USPS dragging their feet- more on USPS to come) and I went to install it. I was missing the sleeve that goes under the grip. The seller forgot to remove it and include in the original box. No problem, seller removed it from his bike & shipped it, priority with tracking number ON SEPT 5TH!. - expected delivery 9/12. A week goes by with no delivery, so I check the tracking number. Last scan was 9/12 at 10:17 PM leaving St Paul, MN. On 9/17 I submit an inquiry form online with promise of resolution in 24 hours. I get NOTHING back. Today I spend 20 minutes calling in to find out where my package is. The USPS answer... Blame the shipper for not using a proper package. The CS rep said it was just in a plain envelope so it must have been torn open in the sorting machines. She could not confirm that it was torn open, but that must have been what happened. They can't even provide the damaged package.
I have had fairly good service from the USPS in the past. That ended today. Very angry to say the least!
Now I can add USPS to my list of "never" stores. Along with Target and several others.
