Well? My experience with them (on line) has been nothing short of EXCELLENT Customer Service. I ordered a new Scorpion EXO 1000 Appollo for $98.89 shipped. When I received it the tags and instruction booklet were missing.........(yup, floor model). So I called them to ask about the used item and missing info paperwork. They told me they would send out the owners paperwork ASAP. They also apologized for the floor model item being sent. Three days later a box was left on my doorstep. It was a Brand New EXO 1000........tags and all with a mailing lable to return the floor model helmet. So my good deal turned into a Great Deal. Guess I got lucky.
