Kawasaki Concours Forum
Mish mash => Open Forum => Topic started by: lddave on August 26, 2011, 04:33:45 PM
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Saw an item on the for sale section. Contacted seller agree to the price of item , was asked for an address and gave my P O Box. Seller shipped fed ex and sent me a tracking number. I did not think FedEx delivers to P O Boxs . Call them nope no P O Boxs. Give the Fed Ex rep my physcal address no problem he says. Several days later look at tracking number and it says delivered. Not on the porch look at tracking number again it was delivered to a city at least 60 miles away. Back on phone to Fed Ex no problem they will pick package up at the address were it was wrongly delivered and deliver it to my house. 6 days after I first called FedEx still no package. Call Fed Ex again package was picked up and is in route to Dallas I say DALLAS that is 250 miles away . I was told it would go to Dallas and then return to Houston and then be shipped to my house . Delivery date is now late next week . By the time the package arrives it will have more mile on it then some Harleys get in a year.
What have I learned from this experience.
I paid for the shipping so next time I will pick the shipper.
Never assume that a person selling items that uses Fed Ex is smart enough to know Fed Ex does not deliver to P O Boxs.
Never invest in Fed Ex stock because they are losing money with the type of routing of packages they use.
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:popcorn:
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I understand the frustration you must feel, but I've bought many items from members here and I have never had an issue, matter of fact, the shipping has always been superb. Just my two cents, hope you get this resolved.
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Unduly harsh summary. Stuff happens and you were affected, we get it. No reason to denigrate the seller or FedEx or by implication this forum. Yes, you were inconvenienced. Stuff happens.
And you were the one who supplied a POB as a shipping address that started the whole chain reaction of events.
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This really is a matter of mis-communications between members, unfortunately. Assumptions were made on both sides. Personally, I prefer Fedex in my neck of the woods. UPS hasn't been that great with the USPS coming dead last. We don't see DHL anymore, but they would tie with the USPS.
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... And you were the one who supplied a POB as a shipping address that started the whole chain reaction of events.
Exactly...... For those of us who have never had a POB it would unfair to assume that we know that FedEx & UPS etc do not deliver to a POB; while it does sound logical that they don't I still say it is unfair of the OP to assume to know that we know what he knows. I myself believe that your beef should lie with FedEx and not the Seller as if he was able to give you a tracking number that should mean that it was excepted into FedEx's possession and they should have stopped the shipment right there if they don't do POB's.....
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FYI
I am unlucky enough to live where the USPS will not deliver to my home. Forced to have a PO Box at the nearest post office get get all my USPS mail.
However ....
UPS will deliver to my home. (THE BROWN TRUCK)
FED Ex sometimes will deliver .. but often for values higher than $200 ... Fed Ex ... requires someone home to accept the package.
If I use my PO Box number for deliveries .. I almost always have issues .. So after 15 years I only used my physical address for all deliveries.
Your luck may differ ...
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I still say it is unfair of the OP to assume to know that we know what he knows.
That's it in a nutshell...
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The OP may have over-reacted, but he is correct is his basic assessment. FedEx has been in business for 25 years or so. Neither they nor UPS ship to PO Boxes. This is not news, nor is is a secret. The seller/shipper can reasonably expected to know this. It was a stupid error on the part of the seller.
FedEx knows they do not ship to PO Boxes. They should have notified the shipper/seller and refused the package. Delivering it twice to wrong addresses shows and incompetence which is not a common FedEx trait. They are normally very reliable.
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I have shipped hundred of packages to forum members USPS priority, and have never had an issue. I put tracking on everything.
OTOH, when I sent my rim to Kosman, the postal service lost it in Dallas for about 3 weeks. Fortunately the .60 cent tracking I put on it saved the day. Sh*t happens. Steve
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Neither they nor UPS ship to PO Boxes. This is not news, nor is is a secret. The seller/shipper can reasonably expected to know this. It was a stupid error on the part of the seller.
News to me & I've occasionally shipped a part or three for the last 20+ yrs. or so & all of the time it has been to an address not a pob
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sounds like it was messed up at every level. i thought that stuff only happened to me.
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sounds like it was messed up at every level. i thought that stuff only happened to me.
Ditto.
Somewhat of a Luddite (no Tee-Vee, microwave, or cell phone here), I've known for eon's that the private common carriers (UPS/FedEX, DHL, ...) do not deliver to PO boxes. And if a PO box delivery address on the electronic/internet produced ship label didn't raise a major flag, the world has ended as we know it. Or it's Tuesday.
Rick
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It's Tuesday.* But at least some Luddites are more aware of what is going on around them than others. QCTM
* In some parts of the world.
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Just curious to know why someone would use POB instead of their physical address? Just asking since I don't understand, not a jab.
Flame suit on.......
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Just curious to know why someone would use POB instead of their physical address? Just asking since I don't understand, not a jab.
Flame suit on.......
Principally due to no convenient / secure place to leave a package, privacy concerns, and some rural addresses still do not get regular package delivery. Probably more reasons, but that's a good start.
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Just curious to know why someone would use POB instead of their physical address? Just asking since I don't understand, not a jab.
Flame suit on.......
No suit needed. The town I 'live' in has no door to door (or mailbox to mailbox) USPS delivery. Everybody that lives in the town proper has a PO box for USPS mail, there is no other option. I live rural Lyons, so I get carrier delivery. Confused?
FWIW my electric bill gets addressed to Raymond (which has no post office), and my phone is routed through Allenspark. Even though my mailing address is Lyons, you won't find me in the Lyons white pages.
Yes, I have a flush toilet, and hot/cold running water, in real copper pipes.
Rick
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One problem with FedEx delivering to your home is the folks who deliver to homes are subcontractors. Theyy are paid per delivery and will "deliver" your package incorrectly to an easy location. A friend lives at the end of a gravel roadthat looks like you would never get out once in. UPS goes to the business across the road daily as does USPS. FedEx won't come down the hill so they deliver to the last house. Luckily that business and the place my friend rents is owned by the guy who lives where FedEx delivers. They have had many problems with this. This is something FedEx needs to address. Solution? Don't use FedEx to ship to a residence.
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Shoddy service with package deliveries is very individual it seems. I have the best of luck with Fedex and UPS takes a very distant second. I guess it totally depends on the driver or supervisor of the area in question.
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No suit needed. The town I 'live' in has no door to door (or mailbox to mailbox) USPS delivery. Everybody that lives in the town proper has a PO box for USPS mail, there is no other option.
Yes, I have a flush toilet, and hot/cold running water, in real copper pipes.
Rick
Same here. My lil village only has 500 people. I did know that Fedex and UPS won't deliver to a POB though. I've had lots of trouble with my physical address. When I enter my physical address in some shipping situations the database that they use spits it back saying that the address is no good or that I entered it wrong. I think that I know what my address is. I've tried to get that database corrected over the years but no one seems to know who maintains it.
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I am not the seller that was involved in the original post, but I do ship boxes of parts almost every day. I use the USPS, and in at least 160 boxes this year, I have not lost one order. I always ask the buyer to give me the address they want where the Post Office delivers. I don't care if it is their mothers, that is their choice. By discussing this ahead of time, it prevents a lot of frustration.
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I am not the seller that was involved in the original post, but I do ship boxes of parts almost every day. I use the USPS, and in at least 160 boxes this year, I have not lost one order. I always ask the buyer to give me the address they want where the Post Office delivers. I don't care if it is their mothers, that is their choice. By discussing this ahead of time, it prevents a lot of frustration.
One thing I know about myself is that I'm anal enough to assume that everyone is capable of being dumber than I am and that if I wanted something shipped to a POB I would be the type of person to be sure to remind the shipper (several times over) that he must use the USPS....
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Just curious to know why someone would use POB instead of their physical address? Just asking since I don't understand, not a jab.
Flame suit on.......
Some live out in the sticks, on property... no USPS delivery for that. You have to come into town for your mail.
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So The OP doesn't supply a physical address KNOWING that UPS and FEDEX don't ship to POBs(Because he is smart!) and then whines and complains that he didn't get his part on time? Sounds like a stupid move on the Part of the OP. He is just as much to blame as the person he is trying to lay all the blame on. Maybe next time you should request the seller ship it USPS if your only going to supply a POB. Is it really that hard? You get no sympathy from me and deserve an marshmallow award for your thread.
And what people are saying about Fedex is kind of true and Kind of not. I live out in the country and the dirt road to my house is in bad shape. The last 1/4 mile is in REALLY bad shape. But where I work is on the highway. The UPS guys drops it off at work which works out well for me because he usually shows up around 2-230 when I am at work anyways. The Fedex guy however, won't drop my stuff off at work. He insists on driving out to my house and leaving a note on my door that he was there. The second time he comes around he usually just leaves it inside the door.
Some live out in the sticks, on property... no USPS delivery for that. You have to come into town for your mail.
USPS doesn't have rural routes where your from? Or will they only deliver a certain radius around the town?
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Jim, Tony? About that time, eh?
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Soooo, It's acceptable for someone to call someone a marshmallow for not taking precautions but it is not acceptable to point out that said person is also guilty of the same thing?
I'm sorry. Next time I'll remember to use my nice words. ::)
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FED-EX is the best. UPS is horrid.
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Soooo, It's acceptable for someone to call someone else an idiot for not taking precautions but it is not acceptable to point out that said person is also guilty of the same thing?
I'm sorry. Next time I'll remember to use my nice words. ::)
Nope! This thread has deteriated to Arena fodder and I have too much respect for the fine folks who have made this such a great forum, that BTW, is all of us ;D
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Locked until I can find out what's going on. Gotta go to a client crisis at the moment..... You guys......sigh.
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Arena fodder? Close but not quite. But it has served a useful purpose. What purpose is that? That being when you take a poop in public don't be surprised if people walk up to the pile of poop and point at the poop and proclaim that the poop stinks while they add their own pile of poop.
Moral? Don't poop in public!
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Ok, I've read this thread twice and nowhere did I see anyone calling anyone an
idiot marshmallow. I see no reason to lock or move it to the Arena. We all have thoughts on package delivery as most of us buy through the 'net. So let's keep the discussion civil...
If one looks at the description of this board it says 'The place to chat around a virtual camp fire'. So lets just assume we're doing that and be nice.
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Dude, you rock da house!
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Arena fodder? Close but not quite. But it has served a useful purpose. What purpose is that? That being when you take a poop in public don't be surprised if people walk up to the pile of poop and point at the poop and proclaim that the poop stinks while they add their own pile of poop.
Moral? Don't poop in public!
That made me laugh.
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It's good to laugh....
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Also living where the post office won't deliver to my door, I have a Post Office Box. When I order something the brown truck or Fed-X delivers I always make sure they have my house address on the shipping information. The Fed-X driver will take my package to my office if I'm not home, which is nice.
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Arena fodder? Close but not quite. But it has served a useful purpose. What purpose is that? That being when you take a poop in public don't be surprised if people walk up to the pile of poop and point at the poop and proclaim that the poop stinks while they add their own pile of poop.
Moral? Don't poop in public!
You have such a way with words....
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I gotta poop.
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Glad some sense was displayed and this was unlocked. Both "sides" have basically had their say: Shipping companies can mess up, and did in this case. Shippers should have enough sense to ship properly, which did not happen in this case. Buyers should continue to beware. Just because someone is a fellow forum member, there isn't any guarantee they have enough sense to ship properly, so it is always best to confirm all the details - price, payment, timing, shipping, warranty, etc. Didn't happen in this case. What is the old saying? "No one has ever gone broke underestimating the average person's intelligence."
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last week I had a shop try to ship UPS to my uspo po box
I mean a big MC shop in portland
even after I asked how they shipped and they said USPO for this part
and I gave them a uspo po box address
they sent it UPS anyway
UPS picked it up put it in the system
when it got to the closest city where they have local deliverly trucks
( hood river is a tiny little town)
they (ups) caught it and sent me a post card at the USPO PO Box
I got the post card called and we got it taken care of
ups was nice and worked it out
guess all I am saying is most people dont understand this issue
heck most people dont know the difference from a mailing address and a physical addrress
WOT
been missing ridng the last two weeks
its been sunny and warm in maui
good paragliding, great windsurfing on the north shore
and cold beer on the beach
aloha
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I guess my resply to kazairl was considered out of bounds ?
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No suit needed. The town I 'live' in has no door to door (or mailbox to mailbox) USPS delivery. Everybody that lives in the town proper has a PO box for USPS mail, there is no other option. I live rural Lyons, so I get carrier delivery. Confused?
FWIW my electric bill gets addressed to Raymond (which has no post office), and my phone is routed through Allenspark. Even though my mailing address is Lyons, you won't find me in the Lyons white pages.
Yes, I have a flush toilet, and hot/cold running water, in real copper pipes.
Rick
So to take this wildly OT, what do you do for your innernets? Dial-up? Wireless? Satellite?
Anyway, just curious.
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So to take this wildly OT, what do you do for your innernets? Dial-up? Wireless? Satellite?
Anyway, just curious.
Trained seagulls, pigeons were too high falutin for Rick ;)
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I guess my resply to kazairl was considered out of bounds ?
Yep.