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Author Topic: bag locks  (Read 3988 times)

Offline tthompsr

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bag locks
« on: May 26, 2011, 11:14:51 AM »
Anybody replace their bag locks and if so was Kawasaki able to match the locks to the Ijnition and gas tank lock?
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Offline JetJock

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Re: bag locks
« Reply #1 on: May 26, 2011, 11:58:46 AM »
Okay, I'll bite . . . Why do you need to replace bag locks?
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Offline jonathan

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Re: bag locks
« Reply #2 on: May 26, 2011, 01:20:54 PM »
Quote from: tthompsr on May 26, 2011, 11:14:51 AM
Anybody replace their bag locks and if so was Kawasaki able to match the locks to the Ijnition and gas tank lock?

Yes, some have had to replace their bags which resulted in having the new locks rekeyed to match the bike. If I remember right it took a locksmith to do it.
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Offline Rawman

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Re: bag locks
« Reply #3 on: May 26, 2011, 04:26:23 PM »
When my bike went down (another story), the dealer was able to remove the outer door plastic and keep the bag and lock intact....
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Offline lather

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Re: bag locks
« Reply #4 on: May 26, 2011, 05:08:39 PM »
Thw 08s had a latch recall. Kaw provided new latch assemplies but not including the locks. The dealers installed the old locks in the new latch assemblies. I feel sure it is the same with newer models.
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Offline tthompsr

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Re: bag locks
« Reply #5 on: May 26, 2011, 06:52:07 PM »
Quote from: JetJock on May 26, 2011, 11:58:46 AM
Okay, I'll bite . . . Why do you need to replace bag locks?
dealer un-crated my new bike and found no bag locks, they ordered new locks but when they Installed them they didn't match any locks on the bike! Heck the two bags didn't even have the same key! was told we can't get matching locks, told the dealer that wasn't acceptable.
The service advisor then tells me I'll call Kawasaki in the morning.
(update, just got off the phone with the dealer I was told they ordered replacement locks that match,they ordered a replacement key for my fob which they kept and lost,and they ordered a replacement side cover for my saddle bag which they scratched installing the wrong locks) We'll see what happens.
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Offline ZG

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Re: bag locks
« Reply #6 on: May 26, 2011, 07:49:46 PM »
Quote from: tthompsr on May 26, 2011, 06:52:07 PM
dealer un-crated my new bike and found no bag locks, they ordered new locks but when they Installed them they didn't match any locks on the bike! Heck the two bags didn't even have the same key! was told we can't get matching locks, told the dealer that wasn't acceptable.
The service advisor then tells me I'll call Kawasaki in the morning.
(update, just got off the phone with the dealer I was told they ordered replacement locks that match,they ordered a replacement key for my fob which they kept and lost,and they ordered a replacement side cover for my saddle bag which they scratched installing the wrong locks) We'll see what happens.


 
Time to find a new dealer/shop tt IMO...
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Offline tthompsr

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Re: bag locks
« Reply #7 on: May 26, 2011, 08:39:21 PM »
Quote from: ZG on May 26, 2011, 07:49:46 PM


 
Time to find a new dealer/shop tt IMO...

I have a good dealer close to home, I went to these guys to replace my totaled 09,They still had few left-over 09 connies.
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Offline Restless

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Re: bag locks
« Reply #8 on: May 27, 2011, 07:45:15 AM »
Quote from: tthompsr on May 26, 2011, 06:52:07 PM
dealer un-crated my new bike and found no bag locks, they ordered new locks but when they Installed them they didn't match any locks on the bike! Heck the two bags didn't even have the same key! was told we can't get matching locks, told the dealer that wasn't acceptable.
The service advisor then tells me I'll call Kawasaki in the morning.
(update, just got off the phone with the dealer I was told they ordered replacement locks that match,they ordered a replacement key for my fob which they kept and lost,and they ordered a replacement side cover for my saddle bag which they scratched installing the wrong locks) We'll see what happens.

WOW  :yikes:  I certainly feel your pain and frustration...stay on them to the bitter end until they make it right and I mean all the way down to fixing the scratch!  Totally unacceptable on a new bike purchase!   :nuts:
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Offline Conrad

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Re: bag locks
« Reply #9 on: May 27, 2011, 07:49:41 AM »
Quote from: tthompsr on May 26, 2011, 06:52:07 PM
dealer un-crated my new bike and found no bag locks, they ordered new locks but when they Installed them they didn't match any locks on the bike! Heck the two bags didn't even have the same key! was told we can't get matching locks, told the dealer that wasn't acceptable.
The service advisor then tells me I'll call Kawasaki in the morning.
(update, just got off the phone with the dealer I was told they ordered replacement locks that match,they ordered a replacement key for my fob which they kept and lost,and they ordered a replacement side cover for my saddle bag which they scratched installing the wrong locks) We'll see what happens.

That's crazy! What's the name of this dealer?
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