Mirror mount cracking, anyone else notice?

[feelergaugephil]

IT IS AN ISSUE WITH 2008's, I had both my 08's mirrors replaced with cracks, the reason they crack is the person (mechanic) that built it up from the crate tightened up the mirrors UNEVEN causing the crack issue.
Ive seen several 08's with the same issue, doesnt happen straight away, takes a few months to appear.
My 09 is fine (1st thing I checked).

[tbanzer]

Im looking for a number or contact with Kawasaki that I can speak with directly. Like I stated my dealer stated Kawasaki denied my
 request. My warrenty is due to expire in Two weeks 5-3-12. I tried the phone number in this thread bud id didnt connect to anything.

[VirginiaJim]

Try reading a couple of posts up....That's their customer service number. 

[tbanzer]

Try reading a couple of posts up....That's their customer service number.

Thats the number I tried andit didnt go through to anything. Ill try again Monday.

[VirginiaJim]

Try this one....  949-460-5688.  That's their consumer service number.  They should be able to point you in the right direction.  The number I gave you was given to us some years back and may have changed.  Please let us know how you make out with this.

[tbanzer]

Update on mirror warrenty. I got ahold of Kaw customer servive a few days ago and they said that the claim stated the bike must have been tied down improperly. So today I went back to the dealer and told them what the Kaw rep had stated. The dealer rep said he never made that comment and dont know where that came from. So I call the Kaw customer service number whle I was at the dealer to get us all on the same page because I wasnt taking no for an answer. I could see no good reason why I should be responsible for these mirrors cracking under normall use. After some time Kaw agreed to replace the Mirrors.

[okxd45]

While I was getting my recall work done, I showed the dealer my right cracked mirror. I explained that I never dropped it and the crack had been there from early on. He said he would call momma kawa and get back with me. A week later he called and said they hadn't had a lot of calls on the mirrors (I had explained the theory of improper installation), but they said they would warranty it anyway! Couldn't believe it!   

[Conrad]

While I was getting my recall work done, I showed the dealer my right cracked mirror. I explained that I never dropped it and the crack had been there from early on. He said he would call momma kawa and get back with me. A week later he called and said they hadn't had a lot of calls on the mirrors (I had explained the theory of improper installation), but they said they would warranty it anyway! Couldn't believe it!

Mark at Kawa must be on vacation.