Author Topic: Sena SMH-10 Headset upgrade  (Read 52879 times)

Offline cablebandit

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Re: Sena SMH-10 Headset upgrade
« Reply #15 on: July 05, 2011, 06:56:54 am »
Sena Technologies, Inc.
Attn: SMH10 Upgrade Promotion
3150 Almaden Expressway #238
San Jose, CA 95118

Send a copy of your email confirmation with the old units.

Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #16 on: July 05, 2011, 08:15:32 am »
Tanks.
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #17 on: July 13, 2011, 04:38:13 am »
The Sena folks aren't very communicative but they do what they say.  Sent my old units in last week (just the heads, nothing else).  They arrived this past Saturday.  Got the credit memo yesterday.  Thoroughly impressed with them, I must say.

Going to make this sticky for the duration of the offer...
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Offline cablebandit

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #18 on: July 13, 2011, 07:42:47 am »
Now I have to wonder if they are going to charge for the firmware upgrade for the new units to actually work like the old ones did.

Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #19 on: July 13, 2011, 08:52:41 am »
I guess we'll see...
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Offline dras

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #20 on: July 13, 2011, 01:11:10 pm »
Now I have to wonder if they are going to charge for the firmware upgrade for the new units to actually work like the old ones did.

Not sure I follow you here. Are you saying the new units don't work like the old ones did? In a negative sort of way?
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #21 on: July 13, 2011, 01:54:54 pm »
According to their site, there should be a firmware update coming out this month.  Other than that, they should be up to date.
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Offline Awaz

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #22 on: July 13, 2011, 02:10:59 pm »
For those that did receive the upgrade, are they working just as good or even better than the old units?
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #23 on: July 13, 2011, 02:49:11 pm »
I haven't tried mine yet...sounds like a project for Friday.
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Offline COGnosticat0r

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #24 on: July 13, 2011, 03:10:46 pm »
For those that did receive the upgrade, are they working just as good or even better than the old units?

Mine works better, no buzzing when I use the earbuds. The sound seems louder but it may just be me but they do claim a sound booster but no way to turn it off or on, it is just there.  Overall I am happy with the upgrade
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Offline cablebandit

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #25 on: July 14, 2011, 07:58:40 pm »
Not sure I follow you here. Are you saying the new units don't work like the old ones did? In a negative sort of way?

That's what I'm saying.  The intercom seems to work ok, but my phone is now useless with the "upgrade"

Offline MrPepsi

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #26 on: July 15, 2011, 04:41:20 pm »
I'm so pissed. I just ordered my set from Amazon and what do I get, the older model.
Now I have to shell out another $49 to get current.
Now I just hope I can get the new kit soon since I leave on the 21st for my two up ride.
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Offline MrPepsi

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #27 on: July 15, 2011, 04:50:01 pm »
Crap, San Jose? I probably could have driven down there and traded them out. Crapper.
Brent Johnson 
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #28 on: July 16, 2011, 07:44:24 pm »
Just used the upgraded unit today.  Had to reacquaint the blue tooth connection with my phone.  Didn't want to use the old one.  Must be a new code or they are unique to the head unit.  Plugged my mp3 player into it as well.  Works fine so far.  More testing tomorrow.
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Offline jman4l

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Re: Sena SMH-10 Headset upgrade until August 31, 2011
« Reply #29 on: July 18, 2011, 04:07:20 pm »
Mine is working fine as well...deleted old pairing and re-paired with nuvi just in case.