Author Topic: Sena SMH-10 Headset upgrade  (Read 56780 times)

Offline Y0ssarian

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Re: Sena SMH-10B update (version 3.2)
« Reply #45 on: September 29, 2011, 01:43:55 am »
We've got a thread devoted to that and I'm moving this post there... 

I just updated mine to 3.1 a few days ago.  Must have just missed it.

Thanks for bringing that to our attention.

D'oh! Sorry about that. The sad part is, I actually thought about where to post this...
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Offline VirginiaJim

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Re: Sena SMH-10B update (version 3.2)
« Reply #46 on: September 29, 2011, 03:30:33 am »
D'oh! Sorry about that. The sad part is, I actually thought about where to post this...

Thinking will always get you into trouble.  It does me.
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #47 on: October 27, 2011, 09:06:54 am »
I tried the update but after going through the process it says that I still have 3.1..oh well


You need to have 1.1.1 of the installer sw in order for 3.2 to show up correctly.

Go to the Sena support page to download it and install...

http://www.zggtr.org/index.php?topic=2169.msg50383#msg50383
"LOCTITE®"  The original thread locker...  #11  2016 Indian Roadmaster, ABS, Cruise control, heated grips and seats 46 Monitoring with cutting edge technology U.N.I.T is Back! 2008 C14 Moved on to a new home.

Offline 556ALPHA

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Re: Sena SMH-10 Headset upgrade
« Reply #48 on: October 27, 2011, 05:47:34 pm »
Thanks Jim, I'm in business now. 

Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #49 on: October 27, 2011, 07:33:12 pm »
It's really strange.  I have two sets and the other one did fine on the old software....   :nuts:
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #50 on: December 27, 2011, 11:28:18 am »
Firmware 3.3 is available now as well as a new installer (1.2).  I'm sure you'll need both.

http://www.senabluetooth.com/contact/notice_20111226_1.php

Update notes:  http://www.senabluetooth.com/downloads/software/senabluetoothmanager/Release_Note_SMH10_V3.3.txt

Darn website isn't recognizing my email addy.  Sent a note to support.  It was registered as of June of this year. 

Re-registered...couldn't wait for support to fix it.  Downloaded the firmware and all went well on the first unit.  Doing the second unit it wanted to download the image again.  The manager software (latest) did not like that one bit....get it...bit.....anyway I had to delete the first download and let it download again and it was happy.  Two units at 3.3 now.
« Last Edit: February 09, 2012, 05:43:01 am by VirginiaJim »
"LOCTITE®"  The original thread locker...  #11  2016 Indian Roadmaster, ABS, Cruise control, heated grips and seats 46 Monitoring with cutting edge technology U.N.I.T is Back! 2008 C14 Moved on to a new home.

Offline COGnosticat0r

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Re: Sena SMH-10 Headset upgrade
« Reply #51 on: December 27, 2011, 04:13:43 pm »
Firmware 3.3 is available now as well as a new installer (1.2).  I'm sure you'll need both.

http://www.senabluetooth.com/contact/notice_20111226_1.php

Darn website isn't recognizing my email addy.  Sent a note to support.  It was registered as of June of this year. 


It did the same to my login email, too lazy to reregister but I will eventually  >:(
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Offline 556ALPHA

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Re: Sena SMH-10 Headset upgrade
« Reply #52 on: December 27, 2011, 04:51:21 pm »
I re-registered and had the same issue, I just re installed the image and all went well.  Here is a step by step even though it is 1.1

http://www.senabluetooth.com/downloads/software/senabluetoothmanager/Manaul_SMH10_Manager_v1.1.pdf

Offline Vic Salisbury

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Re: Sena SMH-10 Headset upgrade
« Reply #53 on: December 31, 2011, 09:18:57 am »
Hey all, a question on upgrading the units.

I just received my headsets yesterday (12/30/2011), and can't get them to connect to the PC  :(
They shipped Monday, maybe they are already upgraded, but I cant check.

I've registered at the website, downloaded the 1.2 installer, tried both usb cables and both units,,,no joy.
Deleted and reloaded the installer, rebooted the system, turned firewalls off/on, I'm baffled.
Did the factory reset on one unit, tried multiple usb ports, same, same.
Running Windows XP Pro, I don't have another pc to try with just yet, will have to try one at work ifthat is the only option.
I looked  for the 1.1 installer, but could not find it.

Any ideas?

Thanks!
Vic Salisbury
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Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #54 on: January 01, 2012, 10:52:43 am »
If it installed correctly you should have a program folder named Sena Technologies with the SMH10 Manager sub-folder.  In that folder is the program SMH10 Manager.  You should be able to select that to bring up the manager program.  If those aren't there it won't work.....I think.  You may have an installation issue.
"LOCTITE®"  The original thread locker...  #11  2016 Indian Roadmaster, ABS, Cruise control, heated grips and seats 46 Monitoring with cutting edge technology U.N.I.T is Back! 2008 C14 Moved on to a new home.

Offline Vic Salisbury

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Re: Sena SMH-10 Headset upgrade
« Reply #55 on: January 01, 2012, 12:10:01 pm »
Thanks

The install appears to been fine. I have those folders and tried executing the manager from the folder and the desktop shortcut.
I get the message to connect the headset, red LED, turn on the headset, click OK. When I click OK I get the "SMH10 is not connected to the PC" in the SENA manager with the firmware and device settings options. Of course, clicking onthe F/W or device setting buttons does nothing.
  Hopefully Rocket Moto where I got it from will be in tomorrow, I'll give them a call.
Vic Salisbury
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'97 Concours "Grinch"
Sarasota, FL

Offline VirginiaJim

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Re: Sena SMH-10 Headset upgrade
« Reply #56 on: January 01, 2012, 12:36:42 pm »
Or contact Sena Support direct....

http://support.senabluetooth.com/home

"LOCTITE®"  The original thread locker...  #11  2016 Indian Roadmaster, ABS, Cruise control, heated grips and seats 46 Monitoring with cutting edge technology U.N.I.T is Back! 2008 C14 Moved on to a new home.

Offline Vic Salisbury

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Re: Sena SMH-10 Headset upgrade
« Reply #57 on: January 01, 2012, 02:58:37 pm »
Good point, will go that route also if need be.

Adam at Rocket Moto was very helpful when I ordered, so I'll holler at him first.
Vic Salisbury
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Offline 556ALPHA

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Re: Sena SMH-10 Headset upgrade
« Reply #58 on: January 01, 2012, 03:27:41 pm »
try going to the devise thru your control panel or use a different port.  i hav had troubles like that and solved it bu going through the control panel if i recall correctly.   my computer was not recognizing the device.   tech support also advised to check the drivers.  good luck

Offline Vic Salisbury

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Re: Sena SMH-10 Headset upgrade
« Reply #59 on: January 01, 2012, 06:28:42 pm »
ALL GOOD!
Thanks for the control panel tip.
Found the Bluetooth device installer and I needed to install a driver from the SENA programs folder.
Big slap to the forehead.....duhhhh
 Could have installed the driver from the  SMH10 folder, but just blew through it. So we installed the driver, all updated now,,,woo hoo

Vic Salisbury
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'97 Concours "Grinch"
Sarasota, FL