Author Topic: Bike recently serviced, now getting hotter in traffic  (Read 1057 times)

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #30 on: July 17, 2018, 03:47:44 pm »
I haven't ridden her, and she goes back to the dealer in the morning.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #31 on: July 18, 2018, 08:14:30 am »
Bike made it to the dealer fine this morning in mostly freeway traffic. Hovered between 3 and 4 bars on the temp scale, and I believe there is one more bar where the H is but I could be wrong. It was a good sign to see it piddle some coolant on the ground when I arrived which means there is still coolant in the radiator. Service manager should be calling me in about two hours. I hope to have him pay the labor to take the tupperware off, but I plan to pay for a radiator flush since it was due and it was my mistake not to request it while he was in there.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline MAN OF BLUES

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #32 on: July 18, 2018, 12:00:04 pm »
Bike made it to the dealer fine this morning in mostly freeway traffic. Hovered between 3 and 4 bars on the temp scale, and I believe there is one more bar where the H is but I could be wrong. It was a good sign to see it piddle some coolant on the ground when I arrived which means there is still coolant in the radiator. Service manager should be calling me in about two hours. I hope to have him pay the labor to take the tupperware off, but I plan to pay for a radiator flush since it was due and it was my mistake not to request it while he was in there.

I would have discussed this all before leaving when you dropped the bike off... but...
you brought it in for service, and paid... it didn't leak prior....
now it leaks....
you had to RETURN again, to have them correct the problem they are responsible for originally... and likely had to enlist someone to pick you up at dropoff, then, again, travel back to pick up bike, with someone dropping you off again...
This is all time and money out of your pocket so far, and frankly a polite, but firm, discussion on this should have been a priority, so as you pay NOTHING, for their correction of the problem...before leaving it with them and awaiting a phone call; even if it was a simple loose hose clamp, that was leaking... they should give you the coolant flush and fill without charge, as an apology for their carelessness...
they have to pull plastic anyway, to make the correction, and completely inspect to make sure there wasn't more than one point of leakage...
Don't feel guilty for not telling them to flush and change coolant before, that's not
the cause of the leak, nor should you consider it reasonable to pay them because of that choice.
I wish you the best on the outcome tho, and if this dealership has any sense of self worth, they would swallow the cost for that coolant flush/fill.

30 YEARS OF KAW.....

Offline okrider

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #33 on: July 18, 2018, 12:18:13 pm »
if this dealership has any sense of self worth

Now that's funny.. ;D
'11 Black: Russel Day-Long, Mountain Runner, cage w/ highway pegs, 2Bros Slip-on, Helibars Horizon

Offline tbanzer

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #34 on: July 18, 2018, 12:33:21 pm »
Bike made it to the dealer fine this morning in mostly freeway traffic. Hovered between 3 and 4 bars on the temp scale, and I believe there is one more bar where the H is but I could be wrong. It was a good sign to see it piddle some coolant on the ground when I arrived which means there is still coolant in the radiator. Service manager should be calling me in about two hours. I hope to have him pay the labor to take the tupperware off, but I plan to pay for a radiator flush since it was due and it was my mistake not to request it while he was in there.
Were both fans running? I had a fan that was running but not at full speed. Both fans needed to be operating properly to keep temperature where it needs to be when stopping and slow speed operation. Highway speeds should maintain proper temps without having fans operating.

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #35 on: July 18, 2018, 01:08:28 pm »
Both fans are running normally. Turns out there was something on the radiator overflow tap that pierced the hose and caused a leak. They filed it down and replaced the hose.

I elected to have them do a flush while the bike was there and I pick it up this afternoon.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline maxtog

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #36 on: July 18, 2018, 02:49:44 pm »
I elected to have them do a flush while the bike was there and I pick it up this afternoon.

I am with MOB- you shouldn't have to pay anything, even with the flush/replace.  But it is nice to know it is something simple.
Guhl ECU flash, Canyon Cages front/rear, Helibars risers, Phil's wedges, Grip Puppies, Sargent World seat-low & heated & pod, Muzzy lowering links, Soupy's stand, Nautilus air horn, Admore lightbar, Ronnie's highway pegs, front running lights, HID, helmet locks, Garmin Zumo 450, Sena SMH10, Throttle Tamer, MRA X-Creen, PR4-GT, Scorpion EXO-T1200,  Tourmaster Flex II

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #37 on: July 18, 2018, 02:59:49 pm »
They are only charging me $75-80 for the flush so minimal labor and parts for something I should have asked them to do in the first place. Granted, they should have brought it up as well.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #38 on: July 18, 2018, 04:30:16 pm »
Picking it up, they said it did not need a flush as they basically performed one when repairing the hose. No charge!

Contra Costa Powersports in Concord. Very happy customer.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline maxtog

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #39 on: July 18, 2018, 05:13:57 pm »
Picking it up, they said it did not need a flush as they basically performed one when repairing the hose. No charge!

Just the way it should be.

:)
Guhl ECU flash, Canyon Cages front/rear, Helibars risers, Phil's wedges, Grip Puppies, Sargent World seat-low & heated & pod, Muzzy lowering links, Soupy's stand, Nautilus air horn, Admore lightbar, Ronnie's highway pegs, front running lights, HID, helmet locks, Garmin Zumo 450, Sena SMH10, Throttle Tamer, MRA X-Creen, PR4-GT, Scorpion EXO-T1200,  Tourmaster Flex II

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #40 on: July 18, 2018, 06:03:05 pm »
Bike performed flawlessly all the way home, even in 95 degree freeway riding.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline MAN OF BLUES

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #41 on: July 18, 2018, 09:15:43 pm »
Now that's funny.. ;D

you can laugh, and snicker all you want... just note that the extended KPP plan deal I worked out, was thru a dealership I would not have to even question as to their dedication to customer service..

once you find someone like that, it changes your outlook, and other pale in the shadows, and can suck sea salt...

looks like Brent got fixed, but I don't know how you would puncture a pressure rated braided reinforced hose, in that location, without really working at it...

me thinks they didn't tighten a big hose clamp, when they moved the radiator forward during his valve adjust...  I'd be pulling the overflow hose off myself, and looking at the point they say they 'filed off", sounds like b/s to me, but I'm just like that, and know the cover stories they weave...

all good, he's fixed, ride on... I had an exceptional ride today, and captured 2 ADV tags, so I'm stoked.

30 YEARS OF KAW.....

Offline okrider

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #42 on: July 18, 2018, 09:36:39 pm »
I haven't had a good experience with dealerships. Ever. Any time I had to go to them, I got screwed. Just because the manufacturers give them "special powers", they lose all humanity. Unless you keep going to the same dealership and get all maintenance done there which is much more expensive than I'm willing to pay so they give me a break when I need something "special" done.

Glad Mr. Pepsi's bike is fixed. Ride on.
'11 Black: Russel Day-Long, Mountain Runner, cage w/ highway pegs, 2Bros Slip-on, Helibars Horizon

Offline MrPepsi

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #43 on: July 19, 2018, 08:09:06 am »
me thinks they didn't tighten a big hose clamp, when they moved the radiator forward during his valve adjust...  I'd be pulling the overflow hose off myself, and looking at the point they say they 'filed off", sounds like b/s to me, but I'm just like that, and know the cover stories they weave...

That's certainly possible, this is the same dealer that told me I needed to have my rotors replaced immediately or I risk my front brakes from "locking up" at speed while riding. Just glad they fixed the radiator issue for free.
Brent Johnson 
Why MrPepsi? I collect and consume Pepsi!
2009 C-14 "Razzi"

Offline Awaz

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Re: Bike recently serviced, now getting hotter in traffic
« Reply #44 on: July 24, 2018, 08:36:28 am »
I know this is an old topic, but I had a very similar issue after a valve check.
After looking over the diagram for the coolant lines and feedback from good members here, I found out that they reversed the hose to the thermostat and the overflow tube. Topic is still there somewhere in this forum.
2016 Ducati Scrambler
2008 C14