I paid GenMar for the bar risers $169 on Aug 21st, these are the taller ones with the extended brake line, and are a specialty product, and I have yet to receive a refund from when they cancelled my order. I had bought some regular size bar risers off ebay which were cheaper then the used ones being sold here by other members. Unfortunately they were a substandard product and ill fitting.
I have a trip planned for the end of Sept., about 3 weeks and around 8,000 miles. I told this to GenMar saying I was trying to make my bike as comfortable as possible. I understand things can happen and was very patient, but am not happy with the way they treated me.
At this point I am forced to go on the trip with just what I have. I bought the bike especially for this trip knowing I needed to modify it. GenMar let me down. I have bought a lot of stuff for this trip from quite a few places and did not have any issues except for GenMar.